Information

Delivery & Returns

Delivery

Parcels within the UK are sent using 2nd class Post Office mail and should be delivered within 1-3 days according to PO promises.

Parcels destined for European countries will be sent using a variety of professional providers. Cost of post for European delivery will be significantly higher than for UK deliveries.

Region Shipping Band Cost
Mainland UK Orders up to £25
Orders above £25
£2.50
Free
Guernsey, Isle of Man, Jersey All orders £8.00
EU All orders £30.00
Rest of World All orders £50.00

 

Returns

You can return the goods to Prime Fifty up to 14 days after purchase, if you are dissatisfied in any way. We will then either replace the goods or make a full refund back to your card. The cost of returning the products will be yours. Shipping costs are non refundable.

Refunds will only be made if the products are returned in pristine and unused condition. Once we receive the goods, then we will make either the full refund or replace the goods. We cannot receive opened goods.

If the refund appears late, please check your bank first and then contact your credit card company. It may take some time before your refund is officially posted due to processing time.